We would like to advise Members that the CICSA Cooperative Credit Union is proactively monitoring the COVID-19 situation and its effect on our operations and Members. On Wednesday, 12 March, the Government announced that the first confirmed case of COVID-19, also known as the Coronavirus, has been identified here in the Cayman Islands.
As the situation continues to evolve, the Credit Union remains in close contact with all the relevant local government agencies for the latest updates and we’re actively working to minimize disruptions. Staff and Member health and well-being are of utmost importance to us, so we are taking precautions in our branches to ensure we increase safety. Rest assured, we are following hygiene recommendations from government and international health authorities.
Should you need to visit the CICSA Co-op Credit Union branches, we request that you also follow the same recommendations to:
However, as an extra precaution, we also ask that you practice what the USA Centers for Disease Control and Prevention (CDC) refers to as “social distancing”. This means that if you need to visit the Credit Union, please maintain a minimum of 6 feet between you and the next individual in line.
We understand that our financial services are an essential part of Members’ daily lives. As such, we encourage Credit Union Members to take advantage of the banking options that don’t require a visit to the branch. These are:
Our Member Services team also remains available by email and phone for general inquiries as well. Their contact info is:
Phone: Grand Cayman: 1-345-815-4247 or 1-345-949-8415
Cayman Brac: 1-345-948-0655
We strongly encourage our Members to remain calm, sensitive and avoid unnecessary panic and misinformation. Please ensure you rely on official, government sources for all updates on COVID-19 and its affect on the Cayman Islands. For your convenience, we include links to those sources below.
The Cayman Islands Government
Health Services Authority
Cayman Islands Government Television (CIG Television)
We assure all Members that we will continue to keep a close eye on the emerging situation and keep you updated on changes to Credit Union operations.