Last Revised - 30 September 2019
At CICSA Cooperative Credit Union Limited (Our Credit Union), we are committed to protecting your privacy and safeguarding your personal, business and financial information. This Privacy Statement applies to Our Credit Union.
The purpose of this Privacy Statement is to inform you about the types of Personal Information, as defined below, that Our Credit Union processes. It explains how we use and disclose that information, the choices you have regarding such use and disclosure, and how you may correct that information. It is designed to meet the standards prescribed by Cayman Islands Data Protection Act (“DPA”) and best practice.
From time to time, we may make changes to this Privacy Statement. It is current as of the “last revised" date which appears at the top of this page.
The Statement covers the following:
1. What is Personal Information?
"Personal Information" is any information that can be used to identify you or that we can link to you as an individual. This refers to an identifiable natural person that can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person. We may collect your personal information when you provide it to us, which may include, but is not limited to:
We may also collect information from other sources, such as social media platforms or applications that may share your device information/content and/or how you interact with our social media content.
We will always collect your Personal Information by fair and lawful means (for example, when you engage us to provide services, use Our Credit Union website or speak to a Our Credit Union representative). We collect Personal Information directly from you, or indirectly from third party sources as otherwise permitted by applicable law.
Information you provide to us voluntarily
Periodically, you may voluntarily provide Our Credit Union with unsolicited Personal Information (for example, through Our Credit Union website). If you provide such information for any reason, you consent to Our Credit Union using that information in the ways described in this Privacy Statement or as described at the point where you choose to disclose this information. When providing Our Credit Union with unsolicited information, we ask that you do not provide any sensitive information (for example, Personal Information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or health information) unless you provide us with explicit consent to collect this information from you.
Information we may collect automatically through cookies and similar technologies
Personal Information provided to us is primarily stored on servers maintained by Our Credit Union. However, except where restricted by contractual arrangements or legal requirements applicable to specific individuals, Our Credit Union may also leverage the services of select third party service providers. Personal Information that is "in the cloud" may be stored on multiple servers in a number of locations around the world. Our Credit Union has taken appropriate steps for the protection of Personal Information handled by our service providers. However, information transmitted to other countries may be subject to the laws and lawful disclosure requirements of the jurisdiction(s) where the information is stored.
We generally use your Personal Information for the following purposes:
You can choose not to receive any electronic marketing communications from us by clicking the “opt-out” function contained in Our Credit Union's electronic communications. You may choose not to receive any direct mail from us by contacting us as indicated in the “Contact Us” section below. This also applies to any other such uses as may be permitted or required by applicable law.
We identify the purposes for which we use your Personal Information at the time we collect it from you. We obtain your informed, freely given and unambiguous consent prior to each specific use. When you provide us with consent to use your Personal Information, your consent covers all processing activities carried out for the same purpose(s). When the use of your Personal Information has multiple purposes, Our Credit Union will seek your consent for each separate purpose for which it will be used.
We identify to whom, and for what purposes, we disclose your Personal Information, at the time we collect such information from you and obtain your consent to such disclosure.
For example, we may transfer your Personal Information to third-party service providers with whom we have a contractual agreement that includes appropriate privacy standards, where such third parties are assisting us with the Purposes — such as service providers that provide data storage or processing.
Generally, we will only make disclosures of Personal Information to such persons for which you provide your consent. Notwithstanding the foregoing, we may also make disclosures of Personal Information to a potential acquirer in connection with a transaction involving the sale of some or all of the business of Our Credit Union or as otherwise permitted or required by law, in which case the use of your Personal Information by the new entity would continue to be limited by applicable law.
In addition, we may send Personal Information outside of the country for the purposes set out above, including for process and storage by service providers in connection with such purposes. These service providers will be required to have equal, adequate protection in line with Cayman Data Protection Law requirements.
To the extent that any Personal Information is out of the jurisdiction of Our Credit Union, it is subject to the laws of the country in which it is held, and may be subject to disclosure to the governments, courts or law enforcement or regulatory agencies of such other country, pursuant to the laws of such country.
We generally obtain your consent prior to collecting, and in any case, prior to using or disclosing your Personal Information for any purpose. You may provide your express consent to us either orally, electronically or in writing. You may also consent to Our Credit Union collection, use and disclosure of Personal Information by voluntarily providing us with Personal Information through a clear, affirmative action (e.g. by submitting an information request, participating in a survey, etc.). Our Credit Union may also rely on your implied consent to the collection, use and disclosure of your Personal Information where implied consent is permitted under applicable law.
We will not, as a condition of the supply of our banking services or products, require you to consent to the collection, use, disclosure or protection of information beyond that which is required to fulfill the specified and legitimate purposes for which the information is being collected.
With respect to our website, should visitors subsequently choose to unsubscribe from mailing lists or any registrations, visitors may send us an email using the Contact Us page.
We ensure that all affiliates and other third parties, which are retained to perform services on our behalf and are therefore provided with Personal Information are contractually required to observe the intent of this Privacy Statement and Our Credit Union privacy and data security policies and practices. When providing information to affiliates and/or third parties, Our Credit Union complies with the requirements of the Cayman Data Protection Law.
We may keep a record of your Personal Information, correspondence or comments in a file specific to you. We will use, disclose or retain your Personal Information for as long as necessary to fulfill the purposes for which that Personal Information was collected, or as permitted or required by law.
If you make a written request to review any Personal Information about you that we have collected, utilized or disclosed, we will provide you with any such Personal Information as permitted or required by law. We will make such Personal Information available to you in a form that is generally understandable, and will explain any abbreviations or codes. To submit a written access request, or to obtain further information with respect to your access rights using the details in the Contact Us page.
We will ensure that your Personal Information is kept as accurate, complete and up-to-date as possible. We will not routinely update your Personal Information unless such a process is necessary. We may request, from time to time, that you supply us with written updates to your Personal Information, as required.
At any time, you can challenge the accuracy or completeness of your Personal Information in our records. If you successfully demonstrate that your Personal Information in our records is inaccurate or incomplete, we will amend the Personal Information as required. Where appropriate, we will transmit the amended information to third parties having access to your Personal Information.
Unless we advise you to the contrary, we will respond to each of your written requests not later than one month after receipt of such requests. We will advise you in writing if we cannot meet your requests within this time limit. As prescribed in Cayman Data Protection Law, you have the right to make a complaint to the appropriate authority in respect of this time limit.
We may request that you provide sufficient identification to permit access to the existence, use or disclosure of your Personal Information. Any such identifying information shall be used only for this purpose.
We have implemented physical, organizational, contractual and technological security measures to protect your Personal Information from loss or theft, unauthorized access, disclosure, copying, use or modification. The only employees who are granted access to your Personal Information are those with a business 'need-to-know' or whose duties reasonably require such information. On the Our Credit Union websites, we use secure socket layer technology.
If you would like to contact us with questions about our privacy or data protection practices, please contact us via one of the following methods:
Phone number: 1-345-815-4232